Gaining Confidence…

At Hexalearn, our key differentiating factor is – we ONLY DO projects that we are good at…without EVER revising the terms & conditions of the agreement in the due process. We have heard numerous experiences from clients & prospects – how they have been misled & duped by vendors. And it’s truly scary.

Hexalearn’s approach towards acquiring client/business is very simple & extremely effective. Here is how it goes…

  • We hear out the requirements & confirm whether or not we can deliver per the requirements
  • If we confirm then we sign the NDA (Non Disclosure Agreement)…without which we don’t exchange any documents or start any work
  • Once the NDA is signed, we document the requirements (in case not received from client)…share the estimates (primarily effort & cost)…get those documents signed off…and then start work
  • Share status updates frequently…we don’t wait for our clients to ask for updates
  • Capture actual effort, share it with client and raise invoices as agreed upon during agreement.

During the course of work – we make sure we work as an extension of the client team, share anything/everything (good or bad) that could possibly impact the project, & take pro-active steps to implement improvements and/or creative elements wherever possible (obviously after discussing the details with the client & by seeking permission to implement).

And not to forget, our engagement models are very unique & accommodating. It makes the collaboration all the more better & transparent.

Now think, why shouldn’t we have our clients confidence. Because of that confidence, Hexalearn has achieved a record 99% repeat business year over year.

Share it

Admin

HexaLearn is an ISO certified learning & software solutions company based out of India. Our organization was built with the belief that with the years of experience we have and our passion for partnering growth, we would be the preferred choice for clients across the globe. We do not believe in limitations & restrictions, instead what we believe in is the drive to succeed and deliver the best within those limitations. Nothing in this world is painted the way you want it... but fortunately we have built a team & have the technical competency to paint it your way!

Recent post by author

Great Achievements...G ...

As always, we started this year with a hope to solidify our position in the market and further stren ...

Read More

Key Benefits of Animat ...

I have recently come across an interview with Tim Slade – a speaker, author, and award-winning E-L ...

Read More

Importance of Testing ...

When I was in class XI, one of my teachers said, “Suppose you are served all your favourite food i ...

Read More

Comment

avatar